Insurance
Links
Live Health Online
Provides a virtual doctor’s visit, available 24 hours a day to members enrolled in our PPO, EPO or Anthem HMO medical plan.
Virta: Diabetes Care and Weight Loss
Offered by GGUSD at $0 cost to eligible employees and family members.
As of 1/1/2026:
MEDICAL PPO/EPO Third Party Administrator: Anthem Blue Cross
GGUSD is self-insured for our medical PPO and EPO plans.
Members may contact Anthem Blue Cross re: benefits / eligibility / claims..
Use the above link to: register a member account / access cards* / view Explanations of Benefits / check deductible & out-of-pocket max. balances / find providers.
Telephone: 844-995-1739
*Member ID cards are not initially sent for dependent children;
cards are available digitally or by mail through the Sydney Health App.
PPO subscribers: When a non-contracted provider has been paid for services, a super bill (detailed, paid receipt) should be submitted in pdf format through the Sydney Health App.
Allow up to 8 weeks to receive an EOB with payment for any reimbursement due you.
Provider Search: PPO Prudent Buyer- Network Search Instructions
MEDICAL PPO/EPO RX: CVS Caremark
Pharmacy Benefits manager for GGUSD self-insured PPO/EPO plans.
Use the above link to view the most current version of the drug list, review prescription drug benefit information, request mail service orders and research drug information.
Network includes all nationwide chains and some independent pharmacies.
Call Pharmacy Customer Service: 800-776-1355* (24 hours a day/7 days a week) for information about how medications are covered. *(Printed on your medical insurance card.)
Through 12/31/2025:
MEDICAL PPO/EPO Third Party Administrator: HealthNow (HNAS)
Members may contact HealthNow re: 2025 and prior claims.
Use the above link to: register a member account and view Explanations of Benefits.
Telephone: 855-539-0020
MEDICAL HMO: Anthem Blue Cross
Use the above link to locate a provider who participates in the Anthem Select HMO network (PCP ID: 3 or 6 digit alphanumeric).
To change Primary Care Physician, contact Anthem*; allow 6 weeks processing time.
Referral from PCP required to see most specialists.
*Telephone: 833-913-2236.
Anthem Web Registration
Click here to access the most current HMO prescription formulary list: National Drug List 3-Tier. Call 833-261-2460 (24 hours a day/7 days a week) for assistance with prescriptions.
DENTAL SELF-INSURED PPO: Guardian (Group: G-00543892)
Guardian is the administrator for the GGUSD self-insured dental plan using the PPO: DentalGuard Preferred network;
use the above link to see an online listing of network-contracted dental providers / access cards / view EOBs...
Cards list employee’s name only; valid for all enrolled family members.
Call Guardian for assistance: 800-541-7846.
DENTAL HMO: United Concordia
Use the above link to find a provider in the DHMO Concordia Plus network or access ID cards.
To change your assigned General Dentist (Provider ID: 9 digit numeric), call United Concordia*; allow 6 weeks processing time.
You will need a referral from your General Dentist to see a Specialist.
*Telephone: 866-357-3304.
Vision Service Plan
VSP is the vision plan for all of our members. Use the above link to find a Signature network provider in your area.
Register as a user and log-in to view personalized benefits information.
VSP does not issue cards as they are not needed; VSP providers work directly with VSP for you. Telephone: 800-877-7195
Transparency in Coverage
All self-insured plans comply with Federal Regulations with regards to transparency.
FSA: iGOE Administrative Services
iGOE Administrative Services is our Flexible Spending Account plan provider: 800-633-8818 option 1 / flex@goigoe.com
Informational flyers are available on this site and in the Insurance Office; contact the Insurance Office for an enrollment form. To put aside pre-tax payroll funds, employees must sign-up or re-enroll during Open Enrollment each year.
Those enrolled may create a user account online:
Employer ID: IGOGARDENG
Employee ID: 72000XXXXX (your 10 digit GGUSD employee ID number)
• Monitor your real time election and balance details
• Keep track of your spending timelines
• Securely enter claims and attach saved receipts or use Igoe Mobile to take photos of receipts and submit a claim
• Review transaction details
• Manage account communication options
• Report your Benefit Card lost/stolen
• Securely enter and update your Direct Deposit details
• Access eligible expense lists and more!
Medicare
Official U.S. Government Site for Medicare
United States Department of Labor
Contains the latest information about COBRA and the Affordable Care Act.