EPO / PPO Medical Plan Members Prescription Concerns?

American Health Care 24/7 Customer Service: 800-872-8276

Be sure the pharmacy is entering your Member ID exactly as it appears on your card (no extra digits; ie: leading zeroes)

Specialty (formerly Briova) and Mail Order (formerly OptumRx) prescriptions are available through Maxor as of 9/1/18.  AHC sent letters in August to the homes of those affected.    

Flu Shot Information

Due to the increased availability of Flu shots, GGUSD will not be hosting a Flu Shot Clinic during 2018.  

PPO and EPO Members may obtain the flu shot at any local provider. 

Pharmacies will expect payment at the time the shot is administered.  Simply submit the detailed receipt to the *GGUSD Insurance Office.  (Be sure to ID the employee.)  We will forward it to EBA&M for processing and you will receive an Explanation of Benefits along with a refund check in the mail at home. 

*GGUSD Employee Insurance, 10331 Stanford Ave., Garden Grove, CA  92840

Since flu shots are mandated by the Affordable Care Act to be covered at 100%, no reimbursement is necessary when administered in your doctor’s office.    

HMO Members click here: Flut Shots.pdf  

Welcome to the GGUSD Insurance Department website. The information presented here is designed to inform, educate, and serve the needs of GGUSD health plan members.

Since we believe that direct communication is usually best, we encourage you to first contact the numbers on your ID cards for assistance.

Your GGUSD Benefits Specialists always welcome your calls; please bring any concerns to our attention.


GGUSD Insurance Department